PRIVACY POLICY
Last updated: July 7, 2026
Habla Con Ana — Bilingual Speech and Feeding Center, operated by ACMV LLC (“Habla Con Ana,” “we,” “us”), respects your privacy. This Privacy Policy describes what information we collect through our website hablaconana.com, how we use it, and how we protect it.
This site is intended for adults — parents and caregivers. By using the site or submitting your information, you agree to the practices described in this policy.
This policy applies to information we collect through the website. Clinical information you share during our services is handled confidentially, in accordance with our professional obligations, the privacy and consent documents you complete when starting services at the clinic, and applicable Puerto Rico law.
1. Who we are
Controller: Habla Con Ana — Bilingual Speech and Feeding Center (ACMV LLC).
Address: 1452 Avenida Ashford, Suite 303, Condado, San Juan, PR 00907.
Email: info@hablaconana.com · Phone: 787-310-7384.
2. Information we collect
Information you provide directly: when you complete our contact form or the WhatsApp assistant, we collect your name, email address, and phone number, along with the details you choose to share about your inquiry — for example, the area of interest, the child's age, your preferred schedule, and any message you write.
Technical information: we do not use analytics tools, tracking cookies, or advertising identifiers. The site may log basic, aggregated technical data (such as approximate device type) solely to keep it functional and secure.
Payment information: the website does not request or process payments, and we do not collect card or payment-account information through the site.
We do not intentionally collect information directly from children. The site is designed for adults to contact us.
3. How we use your information
We use your information to respond to your inquiry, coordinate evaluations, screenings, or services, communicate with you about your request, and improve the site.
We do not sell or rent your personal information to third parties.
4. Who we share your information with
We share your information only with service providers that help us operate the site and communicate with you, and only as necessary:
Our website hosting provider.
Our email and office-productivity provider, where we receive and organize contact messages.
The messaging platform you choose to use (for example, WhatsApp), when you decide to write to us that way.
If you become a client of the clinic, billing and payments for services are handled outside the website — through our billing system and the payment platform you choose to use (for example, ATH Móvil, PayPal, or Venmo). Those platforms are governed by their own privacy policies.
We may also disclose information if required by law or to protect our legal rights. We do not share your information with third parties for their own marketing.
5. Tracking, cookies, and Do-Not-Track signals
We do not use advertising cookies or third-party tracking technologies that follow your activity across other websites, and we do not build advertising profiles.
Because we do not deploy cross-site tracking, we do not allow third parties to compile your online activity across different pages. Accordingly, we honor your browser's “Do Not Track” signals by not performing that kind of tracking, regardless of the signal.
6. Communications and consent
We use your email and phone to respond to the inquiry you started. We will only send you marketing communications with your consent, and you may withdraw it at any time by replying or writing to info@hablaconana.com.
7. Retention and security
We keep your information only as long as needed to handle your request and meet legal obligations, and then delete or anonymize it.
We apply reasonable measures to protect your information. If a security breach affecting your personal information were to occur, we will notify affected individuals and Puerto Rico's Department of Consumer Affairs (DACO) in accordance with Puerto Rico Act No. 111 of 2005.
8. Your rights
You may request access to, correction of, or deletion of your personal information by writing to info@hablaconana.com. We will respond within a reasonable time.
9. Children's privacy
The site is directed to adults. We do not knowingly solicit or collect information online directly from children under 13. If you believe a child sent us information directly, write to info@hablaconana.com and we will delete it.
10. Links and social media
Our site links to external services (for example, Instagram, Facebook, and WhatsApp). Those services have their own privacy policies, which we encourage you to review.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and indicate the “Last updated” date. Changes take effect on the date they are posted. If the changes are material, we will aim to note it prominently on the site.
12. Contact and governing law
This policy is governed by the laws of the Commonwealth of Puerto Rico. For questions about this policy or your information, write to info@hablaconana.com or call 787-310-7384.